Frequently asked questions

Here are answers for students to frequently asked questions about the College’s COVID-19 prevention measures, coming to campus and returning to in-person learning. The information provided reflects the latest Public Health protocols for the higher education sector and will be updated and refined as needed. Marianopolis counts on everyone’s collaboration to maintain our campus as a safe and healthy environment in which to learn and work.

Students who have questions can contact Maria Elena Abraham in the Office of the Associate Dean, Student Success (A-267B), or Josie Cavaliere in Student Affairs (A-106). The Fall 2021 Student Guide is also an indispensable resource for all students.

  • When do I need to wear a mask?

    You must wear a procedural mask indoors at all times, except when eating in designated eating areas. Other specific situations when you are allowed to remove your mask, such as in Physical Education and/or Music classes, will be explained by your teacher.

    The mask should fully cover your mouth and nose and should be changed it becomes wet, dirty or damaged. Replacement masks are available at various stations throughout the campus.

  • When do I need to maintain physical distancing?

    Physical distancing is not required in classrooms and labs. However, you must maintain distancing in common areas and when circulating.

  • Do I need to show proof of vaccination?

    A vaccine passport is not required for any activities within an academic context. However, a vaccine passport is required for extracurricular activities, including sports. The complete list of venues and activities where the vaccine passport is required is available here. The College encourages every member of the community to be fully vaccinated.

  • What if I develop symptoms of COVID-19?

    If you develop symptoms while at home, stay home and self-isolate. Call the government’s COVID-19 information line at 514-644-4545 or complete the COVID-19 Symptom Self-Assessment Tool and follow the instructions. Send a MIO to your teachers and to Maria Elena Abraham, Assistant to the Office of the Associate Dean, Student Success. She will explain the procedure for you to follow.

    If you develop symptoms while on campus, go to the First Aid Room where the response team will assist you and send you home. Once you safely return home, call the government’s COVID-19 information line at 514-644-4545 or complete the COVID-19 Symptom Self-Assessment Tool and follow the instructions.

  • What happens if a COVID-19 case is confirmed?

    If someone who has been on campus tests positive for COVID-19, Public Health authorities will investigate and conduct a risk-assessment based on the particular circumstances. Unless you develop symptoms of COVID-19 or you are contacted by Public Health to self-isolate, you can continue to come to campus and to do all your usual activities.

  • How is the building cleaned and ventilated?

    Marianopolis continues to match or surpass the Public Health cleaning standards for post-secondary institutions. Hand-sanitizing stations are available throughout the building.

    The College has recently installed a campus-wide state-of-the-art, fully-automated HVAC system that continually monitors air quality, including air flow, CO2 levels and temperature fluctuations. The computerized system automatically adjusts and optimizes air filtration according to the number of occupants in a room and the building. High-quality filters capture aerosols and the entire volume of indoor air is exchanged with fresh air several times per hour.

    Maintained by an expert team of technicians, the system’s numerous sensors and automated alerts enable any issue to be quickly addressed. The College’s ventilation practices are in full compliance with the Ministry of Higher Education’s recommendations, which are based on research and guidelines from Quebec’s public health authorities.

  • Where on campus can I eat, study or hang out?

    Students can eat in one of these designated areas:
    H-105 (Cafeteria)
    H-106 (Student Lounge)
    G-103 (behind the Student Lounge)
    C-100 (Library ground floor)

    A list of available classrooms and other spaces where students can study or hang out will be posted daily at the Campus Store and Information Centre (A-101), in the Library (C-200) and online. Students can also enjoy the College’s extensive exterior grounds.

  • What if I’m absent or miss a deadline?

    Rules regarding absences and missed evaluations are spelled out in the IPESA, the Institutional Policy for the Evaluation Student Achievement, which is the College main policy on academic matters. The College understands that students may face various challenges related to the pandemic. Students who miss a deadline or date for an evaluation must inform their teacher of the reason immediately and provide any supporting documentation that is requested. To report an absence and for any questions, send a MIO to Maria Elena Abraham, Assistant to the Office of the Associate Dean, Student Success.   

  • Where can I get textbooks and course materials?

    Your course outlines, distributed online in the first week of classes, list all the books and materials you will need to buy for your courses. You can purchase many of your course materials online:

    • Books are available through the bookstore at Concordia University’s downtown campus and other bookstores.
    • Course packs are available via Eastman’s online sales platform.
    • Details on where to buy other course-specific supplies are mentioned on the course outline.
  • How do I get help with online platforms

    The Fall 2021 Student Guide includes instructions and videos on how to access and get familiar with the various online platforms that the College uses. The guide will be updated throughout the semester, so be sure to check often for updates.

  • Where can I get help with academic or other issues?

    The Fall 2021 Student Guide is an indispensable resource for all students and includes information on important dates, online platforms, support services, study skills, academic integrity, accommodations, student life and wellness. The guide will be updated continually throughout the semester.

    You can also send a MIO to Maria Elena Abraham, Assistant to the Associate Dean, Student Success, if you have any questions regarding your specific situation.

  • How do I drop or change courses or programs?

    You must meet with an Academic Advisor to drop courses or change your program. You can make an appointment via Omnivox using the “Academic Advising Appointments” module. Special drop-in hours (no appointment necessary) will be available for students who wish to drop courses and will be announced in Omnivox. Visit the Support Services page, under Academic Advising, to learn more.