Frequently asked questions

Here are answers to frequently asked questions that will help students successfully navigate remote learning and get access to important information related to the pandemic. Marianopolis continues to adhere to the latest COVID-19 protocols from health authorities.

  • What COVID-19 prevention measures are in place?

    Here are the COVID-19 prevention measures that the College has put in place on campus. They have been crafted to respect public-health guidelines for the higher education sector. They may be refined and updated as the pandemic progresses. We count on everyone’s collaboration to maintain our campus as a safe and healthy environment in which to learn and work.

    • The College remains open from 8 a.m. to 6:30 p.m. weekdays.
    • You are welcome to come to campus to use the Library, for individual study or course work, or to access support services by appointment. Group activities and gatherings are not permitted.
    • If you wish to come to campus, you must complete a one-time confidential health questionnaire in advance and follow the instructions it contains if your situation changes.
    • You must use only the main door and swipe your Marianopolis ID card each time you enter and exit the building.
    • The College will provide you with a surgical mask upon your arrival, which you must wear at all times.
    • You must take care to practice physical distancing and good hygiene. Security and College personnel will help to ensure that these preventative measures are respected.
    • The College has increased its cleaning routines and adjusted physical spaces where necessary, including closing some common areas.
    • The symptom self-assessment tool can be used if you think you may have been exposed to the virus or are experiencing any symptoms associated with it.
    • Anyone on campus who exhibits symptoms of COVID-19 will be isolated in the First Aid Room until they leave campus. All areas where they have been will be disinfected. The person must remain in isolation at home, call 1-877-644-4545 as soon as possible and follow the health guidelines provided. The Direction générale de la santé publique will contact anybody with whom a COVID-positive person has interacted at the College and instruct them on what to do.

    Students who have questions about these prevention measures can send a MIO to Maria Elena Abraham, Assistant to the Office of the Associate Dean, Student Success. Students can also check out these multilingual tools.

  • What is the format for the Fall 2021 semester?

    The Fall 2021 academic calendar is available here. The semester will be organized into blocks, with the first two blocks to be offered in a hybrid of on-campus and online delivery, allowing the College to adapt to the public-health situation. The delivery mode of the subsequent blocks will be determined early in the semester. Students who have questions may send a MIO to Maria Elena Abraham, Assistant to the Associate Dean, Student Success.

  • Is the campus open?

    The campus is open from 8 a.m. to 6:30 p.m. weekdays. Students are welcome to come to campus to use the Library, for individual study or course work, or to access support services by appointment. Group activities and gatherings are not permitted.

  • What technology do I need for remote classes?

    You will need a laptop or desktop computer that includes a camera and microphone (built-in or installed separately) as well as a reliable internet connection.

    You will need to use various online platforms for your courses. Make sure to familiarize yourself with each of these platforms and read your course outlines carefully to find out which ones your teachers will be using to meet with students and distribute course material, assignments and evaluations.

    If you do not have access to any of this equipment, send a MIO to Maria Elena Abraham, Assistant to the Associate Dean, Student Success, and provide her with information regarding your specific situation and needs.

  • How do I attend remote classes?

    You are expected to be available during the set time block for each class as indicated in your class schedule. Your teacher will specify when you will be expected to participate in live (synchronous) sessions. Some material will be made available by the teacher to review on your own time (asynchronous). This is meant to provide you with flexibility, but it also means you will need to manage your time.

  • What if I need to be absent from class?

    Rules regarding attendance are spelled out in section 3.5 of the IPESA, the Institutional Policy for the Evaluation Student Achievement. The College understands that students may face various challenges related to the pandemic and to the new reality of remote learning. To report an absence and for any questions, send a MIO to Maria Elena Abraham, Assistant to the Office of the Associate Dean, Student Success.   

  • What if I miss a test or an assignment deadline?

    Rules regarding missed evaluations are spelled out in section 3.6 of the IPESA, the Institutional Policy for the Evaluation Student Achievement, which is the College’s main policy on academic matters. Students who miss a deadline or date for an evaluation must inform their teacher of the reason immediately and provide any supporting documentation that is requested.

  • How can I see my teacher outside of class time?

    All teachers hold regular office hours on a virtual platforms. Each teacher will specify their office hours on the course outline. Teachers also use MIO to communicate with students individually and set up one-on-one or small group appointments as needed.

  • How do I drop or change courses or programs?

    You must meet virtually with an Academic Advisor to drop courses or change your program. You can make an appointment via Omnivox using the “Academic Advising Appointments” module. Special virtual drop-in hours (no appointment necessary) will be available for students who wish to drop courses and will be announced in Omnivox. Visit the Support Services page, under Academic Advising, to learn more.

  • How can I get help with academic or personal issues?

    Visit the Support Services page to see the kinds of help available and whom to contact. The Student Guide also provides details on weekly office hours when you can drop in without an appointment to meet with support staff. You can also send a MIO to Maria Elena Abraham, Assistant to the Associate Dean, Student Success, if you have any questions regarding your specific situation.

  • How do I get help with Omnivox?

    Workshops are being offered this semester to help students navigate Omnivox and Lea Classroom. If you would like additional information about these workshops, please send a MIO to AccessAbility Assistant Samantha Lamontagne.

    If you have forgotten your Omnivox password, you must select a new one by clicking on “Forgot your password?” If you are not prompted to enter your security answers, or if you receive an error message, select “First time use?” then add your personal information (student number, permanent code, date of birth) and create a new password. If you have forgotten your permanent code, It can be found on your Marianopolis transcript, high school report card, Ministry of Education report card and Marianopolis ID card. If you still need help, email registrars@marianopolis.edu.

  • How can I get a transcript, diploma or official form?

    Transcripts and letters of attendance can be ordered easily via Omnivox, under “Document Request.” You can also see your grades and your unofficial transcript under “Final Grades.”

    Diplomas are issued by the Ministry of Education upon confirmation by Marianopolis that the student has satisfied the government’s conditions for the certification of studies. As soon as your diploma has arrived at the College from the Ministry of Education, we will notify you via Omnivox with instructions on how to pick it up or make a request to have it mailed to you.

    Official forms are also available via Omnivox, under “Document Request.” The Attestation of Quebec Residency Status form is available online through the Ministry of Education.

    If you need help accessing official documents, send a MIO to Angie King, Enrolment Services Clerk, or Richard Woo, Enrolment Services Technician.